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Testimonials

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Here are some testimonials from our valued customers.

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Loan 1 Ltd.

 
Name: Ann Watt
Location: Dunfermline, Scotland
  

Hi Matthew,

Just to let you know I received the cheques and all the relevant paperwork in the post today.

I would like to thank you for the professionalism shown to me during the whole process of my application.  It went smoothly from start to finish and what was advised was what was delivered, which makes a pleasant change!!!

Thanks again for all your help.

Regards

Ann

Ann Watt

 
 
Name: Roseanne McHale
Location: AYLESBURY
  

Dear Elaine

I have felt compelled to send an e-mail to disclose my total appreciation of the service you have provided from start to finish regarding my loan application.Your time,patience,pleasant and professional approach has been second to none.The way you kept me informed every step of the way gave me tremendous peace of mind . What a pleasure it has been to deal with a company that are so organized , well informed and prepared to take the time to talk to a customer,discuss all the requirement's and go through the application form's step by step.

Suffice to say.......Thank you so much for alll your help. Yours sincerely Roseanne McHale

 
 
 
Name: Tracey Griffin
Location: Manchester
  

I would like to say a big thank you to both Craig/Ross/and Fiona for their assistance so far with my loan application – it has only been approved in principle but I just wanted comment on how efficient they have been at every stage of my enquiry – particularly in light of the postal strike we are experiencing in the North-West of England.

Its so nice to ring your number and actually speak to a human being who is pleasant and courteous and does exactly what they say they will – you seriously give these big-name banks and loan companies a run for their money!

Fingers crossed everything will be fine with the final stage of the application – but if not, a big thanks again!

Many thanks,

Tracey Griffin,

 
 
Name: Yvonne Bowen
Location: London
  

Hi Lisa

Thank you all for the wonderful service you and all of your team have provide, each time I telephoned your department, I felt my inquiry was dealt with quickly and in very professional manner, thank you all for your service, I will hope to doing business with you in the further and will not hesitate to pass on your service to others, if needed

Kind regards

Ms Yvonne Bowen

 
 
 
Name: Carolyn Pawley
Location: Leicester
  

Hi Laura,

How super quick was that??? Thank you for all your help and friendly advice, you should work for City Council we could do with some efficient people here!!! Hopefully now I will get a chance to sort out my finance problems and get back on track. I never thorght any one would take me on to be honest. Thanks, I will be back should I need anything else

All the best,

Carolyn

 
 
Name: Pina Riccio
Location: READING
  

Hi Ian

I just wanted to let you know that I have been dealing with your Le’Anne Whitley - Le’Anne has dealt with my application with such a professionalism that I had to let you know and I feel she is a great Asset to your company, I will have no hesitation in recommending your company to anyone - Please extend my thanks to Le’Anne for being such a true professional and its nice to know that people like her still exist.

Many thanks and

Kind regards
 

 
 
Name: Jill and Joe Ossini
Location: Durham
  I felt it necessary to write to you in order that you are aware of your staff’s exemplary customer care.  From the application via the internet and the initial call-back from very polite and knowledgeable staff I have been extremely impressed.  It isn’t often firms return calls when they say they are going to and it certainly isn’t often that information on personal details are available immediately and the person you are speaking to knows exactly what is happening with your account.  Each person I have spoken to on the telephone has been most pleasant and helpful.  I would be more than willing to recommend your services to my friends and colleagues as dealing with your company and your staff has been a delight.

With regard to the personal service I have received from Laura – this has been exceptional.  I have been well-informed of process and procedure and felt confident that my account was being handled by someone who was ethical, honest, trustworthy, pleasant, educated and conversant.  I believe that Laura’s line manager has also been involved and would like to thank her sincerely also.

Please pass on my thanks and appreciation to all involved for their hard work and dedication.
 
 
Name: Mr N C – N
Location: Lancashire
  Excellent service, my application was dealt with very efficiently and after completing my first application I realised that the work I needed carried out on my property was more than I had initially borrowed.  When I came back to you it was no problem in arranging a further advance and both applications went very smoothly with the slight exception of a postal strike!
 
 
Name: Mrs D Martin
Location: Southampton
  

I was very happy with the service which was provided in completing my loan application.  The application was attended to promptly with helpful and nice staff which I dealt with in the office.

 
 
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